Change, growth and development fundamentally occurs through people. When we talk about people skills we are talking about how humans relate to themselves, to each other, and to the environment on which we depend. Regardless of our technical expertise, we are unlikely to thrive if our human needs for safety, belonging and purposefulness are not met. To facilitate groups well means acknowledging these needs in order to enable more powerful dialogue, exchange and engagement.  Coaching offers the individual reflection and learning space we frequently miss when working on change and transition.  I bring this ethos and approach to all my facilitation and coaching work, whether in a business or not-for-profit sector.